Finnair Recruiting 70 Digital Professionals

Finnair has unveiled plans to speed up its digital transformation by hiring approximately 70 software developers, project managers, service designers and other digital professionals.

The recruitment drive will strengthen the airline's capability to improve processes and enhance the customer experience with digital solutions.

"Mobile applications and applying data will be increasingly visible in the work of Finnair employees across the organisation. We are taking the first mobile apps into use in our aircraft maintenance in the beginning of next year," said Katri Harra-Salonen, Finnair's Chief Digital Officer. "We are also seeking new business opportunities enabled by the digital development, and we will invest in innovation at Finnair."

Finnair's mobile app recently received the coveted Red Dot award, and Finnair's Nordic Sky Wi-Fi portal was awarded as the industry's best in-flight connectivity solution by APEX.

Finnair's digital team will also develop solutions for internal use, and utilize IBM's iOS Enterprise solutions.

"Working in our digital team is an opportunity to create something new in the fascinating and continuously evolving airline environment and for over 10 million of our international customers. Service development is strongly based on open and agile development culture across the organisation, to get the products and solutions faster to the market. This is a unique working environment in Finland, and our aim is to build the best agile team in the Nordic countries," Harra-Salonen said.

Finnair's entire long-haul fleet will be Wi-Fi enabled in the spring of 2017, while Wi-Fi installations for the short-haul European fleet will start gradually as of next spring. Wi-Fi connectivity on board will also bring new opportunities to develop the in-flight customer experience such as enhancing shopping and retail opportunities.

Finnair has already recruited approximately 800 new employees this year, the majority of which are cabin crew personnel and pilots. Finnair's fleet will grow in 2017 with new A350 and A321 aircraft.

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