TravelNewsAsia.com
Tue, 29 March 2016

Emirates Extends Online Check-In to 48 Hours Before Departure

Emirates has extended its online check-in to 48 hours before departure, from 24 hours, effective immediately.

Customers around the world can now check-in online on both desktop and mobile devices from 48 hours to 90 minutes before flight departure.

For flights to and from the United States, while online check-in is available 48 hours before departure, boarding passes will only be issued 24 hours in advance.

“We have always taken into account feedback to improve the customer journey and the extension of online check-in is a result of that. By allowing check-in from 48 hours before departure we are providing our customers added flexibility to choose their preferred seats for a more comfortable journey. This is just one of the many initiatives we are implementing to enhance our customers’ experience online,” said Alex Knigge, Senior Vice President of Corporate Communications Marketing & Brand (Digital).

The earlier check-in window will also enable more seamless communication with customers should there be unexpected flight delays or disruptions.

For members of Emirates Skywards, the airline’s frequent flyer programme, the extended check-in time will also mean better availability of upgrades.

The extended check-in window is one of many features on emirates.com that aims to improve the overall travel experience. Another feature is the recently introduced ‘Hold my fare’ option, which gives customers the opportunity to hold their reservations and lock in competitive Emirates fares for a nominal fee. This feature has now been extended to 72 hours.

See other recent news regarding: Emirates

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