Air Seychelles Completes Move to Sabre Technology

Air Seychelles’ switch to the Sabre reservation and check-in platform at Mahe International and Praslin Airports was successfully completed over the weekend.

The cutover operation involved hundreds of Air Seychelles staff who initially implemented, tested and configured the new software.

Air Seychelles was assisted on-site by a large support team of more than 30 cutover experienced colleagues from Etihad Airways.

“The cutover to the new Sabre reservation and check-in platform has been an outstanding operation involving hundreds of Air Seychelles staff and months of hard work. Whilst one will always expect some minor disruption during an implementation of this magnitude, it was very pleasing to see such a smooth transition in such a well-executed manner with our team committed to delivering it successfully and on time,” said Roy Kinnear, Chief Executive Officer of Air Seychelles. “We now have a reservation and check-in system that is world class, and we are confident it will provide a more customer friendly check-in experience, which at the same time will allow us to grow our operations commercially in the future. Once this new technology beds-in in the weeks ahead, we will focus on fast-follower items where we take the new system technology and introduce more new features, such as web check-in.”

Joel Morgan, Chairman and Minister of Foreign Affairs and Transport visited the Air Seychelles Sabre Main Command Center on Sunday, 20 March to see the team in action and hear about the progress during the weekend cutover.

Minister Morgan expressed his pride in the national airline and its staff saying, “For an airline the size of Air Seychelles to have completed a major technology change of this size in the speed in which they did so, is a testament to both the caliber of our staff and their “can do” attitude. We should all be very proud of what our team has achieved and I am looking forward to the benefits which this project delivers.”

Sabre Airline Solutions - Brief Introduction (Nov 2015)

Greg Gilchrist, Senior Vice President and Chief Customer Officer for Sabre Airline Solutions, gave a presentation to delegates attending the Association of Asia Pacific Airlines (AAPA) Assembly of Presidents on 13 November 2015 at The Ritz-Carlton, Bali.

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