Qatar Airways Selects Arconics AeroDocs as Corporate Document Management System

Qatar Airways has engaged Dublin-based Arconics to implement an enterprise Corporate Document Management System (CDMS) for the global carrier.

Evolution 2, a customised system based on the Arconics AeroDocs platform, will provide a single centralised repository to revise and track in real-time all operational and non-operational company manuals and documentation for operational readiness.

The system will support all areas of the business that require access to documentation, including Flight Operations, Engineering, Ground Operations, Inflight Services, Cargo, Security, Human Resources, Finance, Commercial and a host of other areas.

The AeroDocs platform delivers simple, web-based authoring of XML documents, secure storage, controlled audited distribution, and smart sharing and reuse of data across the airline.

The platform gives all users across the group, external partners and regulators access to documents, with search facilities and offline viewing capabilities.

Qatar Airways administrators will have real-time visibility and control of the distribution process, ensuring that all devices are updated and that all staff have access to the current version of documents.

Arconics will integrate AeroDocs into existing Qatar Airways Group systems to minimise the operational overhead and assure accuracy of information and consistency across all systems.

The requirements outlined by the airline included enhancements to the AeroDocs system, which will give the carrier unprecedented capabilities to ensure consistency across documents, notify document owners when regulations relevant to them are updated, and provide a unified enterprise-wide KPI dashboard for document compliance management.

“The airline is very conscious that rapid expansion requires rigorous precision in how we manage growth. With the investment in enterprise technologies such as Arconics, we are addressing multiple needs of the business in one solution,” said Qatar Airways Group Chief Executive, Mr. Akbar Al Baker. “Effective communication and secure data exchanges are crucial when it comes to safeguarding our global operations. This highly-customised tool we have invested in supports our day-to-day operations, and further reinforces Qatar Airways’ commitment to deploying the leading technologies in its business – both on the ground and in the air.”

Qatar Airways will utilise the CDMS to manage and track its compliance with EASA, FAA and QCAA Regulations, as well as conformity to IOSA Standards and Recommended Practices and enable document owners to respond swiftly and consistently to changing regulations and operational requirements.

Arconics Chief Executive Officer Niall O'Sullivan said, “The rapid adoption by airlines of mobile devices and the impending arrival of global broadband connectivity creates extraordinary opportunities to improve safety and compliance and create operational efficiencies on the ground and in the air.”

The airline’s operational teams will begin training on the new system in the last quarter of this year, with full go-live scheduled for 2016.