Enjoy Keyless Room Entry at Aloft Kuala Lumpur Sentral

Guests of the Aloft Kuala Lumpur Sentral can now use their smartphone as a room key.

SPG Keyless – powered by the SPG app – enables guests to bypass the front desk (where available) and go directly to their room, unlocking the door with a simple tap of their smartphone.

Gregory Gubiani, Aloft Kuala Lumpur Sentral’s General Manager, said, “We are excited to be the first hotel company to launch keyless check-in in Malaysia. This innovative technology allows Aloft Kuala Lumpur Sentral to further deliver on the wants and needs of our design-savvy and tech-focused guests who use their smartphones for just about every aspect of their lives.”

How it Works

- SPG Members must register their phone once through the SPG app and allow push notifications.

- After booking a reservation at a keyless hotel and approximately 24 hours before arrival, SPG members are invited to opt-in to SPG Keyless.

- Guests will receive a push notification noting that they are checked-in and the SPG app will update with his/her room number and bluetooth key when the room is ready.

* Upon arrival at the hotel, the guest can completely bypass the front desk (where available) and go directly to his/her room.

* After ensuring his/her bluetooth is enabled, the guest simply opens the SPG app, holds the smartphone to the door lock, waits for the solid green light and enters the room.

“The Aloft brand is experiencing phenomenal demand in markets worldwide and technology is changing the way our guests travel. With the roll out of SPG Keyless in the Aloft brand in Malaysia, we are further expanding our ability to meet the demands of tech-forward millennials with our innovative and design-led initiatives,” said Charlie Dang, Regional Vice President South East Asia at Starwood Hotels and Resorts, Singapore.