Carlson Wagonlit Travel (CWT) has released the
latest version of its app, CWT To Go.
Additions to version 11.0 of the app include new
functionality to make it easier for assistants to monitor a
travelersí trips, enhanced airport maps and an extension of the
click-to-call service, making it even easier for travelers to get
in touch with a counselor.
David Moran, executive vice president, CWT,
said, ďThis is the next step towards our goal of creating the
super app for managed travel - one that gives clients and
travelers exactly what they need, when and where they need it. The
enhancements come as a result of both focus groups and user
feedback, as well as vision for the future of managed travel
The travel arranger tool is designed
to help the busy executive assistant who books travel for multiple
travelers. It solves an important pain point for travel arrangers
by allowing them to view all their travelersí upcoming trips in
CWT To Go. It does this by automatically syncing all the data to the
app, removing the manual tracking process. Flight changes are
displayed prominently on the dashboard to help the arranger
proactively look for alternative options. And they can also use
the app to send an SMS to travelers when itineraries change.
The travel arranger functionality is easy to
access - no additional log-in is needed - so travel arrangers can
keep track of a travelersí trips alongside their own. The next
stage, which is already in development, will include the ability
to book travel and manage profiles for their travelers.
CWT To Go 11.0 features airport maps in collaboration with
Here, a leader in navigation mapping and location experiences.
Users can easily find restaurants, shops, lounges, baggage claim
and other useful facilities in more than 350 airports across the
world, helping travelers speed through the airport.
CWT is also strengthening the connection between travelers and
its counselors in North America by pre-populating the travelerís local branch number in the app. When things, for example flights, change, travelers have easy access to someone who can help, without having to search through paperwork.
ďAs a leading travel management company, itís up to us
to help travelers be more productive by giving them great tools at
their fingertips. That could mean helping them navigate an
unfamiliar airport, or giving them easier access to our counselors
when they need a helping hand. Meanwhile, weíre making the lives
of busy travel arrangers easier and saving them time by giving
them the information they need in one place,Ē added Moran.
The travel arranger tool is available on
iPhone, with plans to integrate it with Android some time in future.
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