Bombardier Business Aircraft has expanded its
Customer Response Team (CRT) mobile fleet to include a fully
equipped service support van based at the Amsterdam Service Centre
in the Netherlands.
The addition follows the deployment of a CRT van
in Nice, France, where Bombardier has offered Line Maintenance
support since 2014.
The Amsterdam van covers Benelux, and the Nice
van travels between the South of France and Northern Italy.
The vans are
manned by a team of technicians and support all families of
Bombardier Business Aircraft. They travel fully equipped with both
consumable and servicing equipment, and carry state-of-the-art,
comprehensive tooling on board to perform unscheduled and
scheduled maintenance. They also have the capacity to carry
specialized equipment as required.
"We are thrilled to
increase the capability and availability of our Service Centre
Network through our expanded CRT presence," said Stan Younger,
Vice President, Aircraft Service Centres. "The addition of the
mobile units in Europe is a direct investment in customer
satisfaction, and signals to our customers that they can continue
to count on us around the world."
The Amsterdam Service
Centre is celebrating its fifth year of operation. Its dedicated
staff of nearly 60 are equipped to perform scheduled and
unscheduled maintenance, as well as modifications, avionics
installations and provide Aircraft on Ground (AOG) support for
Bombardier Learjet, Challenger and Global aircraft.
received full Federal Aviation Administration (FAA) certification
in March 2015, in addition to existing certifications from
European Aviation Safety Agency (EASA), Aruba, Bermuda, Canada,
Cayman Islands, Isle of Man, Kazakhstan, Qatar and United Arab
Located at the Schiphol Airport, the Amsterdam
facility is one of seven wholly-owned Bombardier Business Aircraft
Service Centres, which also include facilities in Singapore and
five other service centres in North America.
The Nice Line
Maintenance Station began operations in 2014, and holds the same
certifications as Amsterdam.
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