Mrs. Ruzliana Fazila Kamarudin of Malaysia
Airports Holdings has been named the ACI Asia Pacific Young
Executive of the Year 2015.
The award is a research paper competition, introduced in 2009, to
encourage and promote innovative ideas and solutions to challenges
facing the aviation industry. The outstanding young talent who
contributes the best research paper on a selected topic is then
honored as the ACI Asia Pacific Young Executive of the Year.
year’s candidates were required to submit research papers on one
of the following two topics:
· Managing Customer Expectation for Passenger
Service at Airport
· Maximising and Monetising the Digital
Opportunities at Airport
Mrs. Patti Chau, Regional Director, ACI
Asia-Pacific said, “I would like to congratulate our winner this
year, Mrs. Kamarudin, for her excellent submission. Her paper
provided a well-structured and thorough analysis on the topic
Managing Customer Expectation for Passenger Service at Airport.
She offers sound solutions in managing passenger services which
are generally applicable to most airports. I am proud that we have
so many young talents in our region and I wish to congratulate all
other participants for demonstrating their great ideas in tackling
our industry challenges through their research papers.”
A total of ten submissions were received this
year and the papers were reviewed by a Panel of Judges (the Panel)
chaired by Ms. Kerrie Mather, Chief Executive Officer, Sydney
Airport, and Second Vice President, ACI Asia Pacific.
The panel also decided to give an Honorable
Mention to Mr. Yuki Ikeda of Narita International Airport
Corporation for his quality submission, on the topic “Maximising
and Monetising the Digital Opportunities at Airports”.
The award presentation ceremony will be held on
28 April 2015 at the ACI Asia Pacific Regional Assembly Meeting in
the Dead Sea, Jordan.
Ruzliana Fazila Kamarudin
Ruzliana Fazila Kamarudin was born in 1981 and
has been working with Malaysia Airports since 2004 where she
started as a contract officer, moving up to her current position
as Senior Executive for Human Resource Services in Charge of
Ruzliana Fazila Kamarudin received her
bachelor degree in Computer Science from University Putra,
She is married to En Saiful Nizam and has a
6-year old daughter.
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