Nicholas Tse Joins JW Marriott Hotel Shenzhen Bao’an as GM

The JW Marriott Hotel Shenzhen Bao’an has appointed Nicholas Tse as General Manager.

Mr. Tse’s hospitality career spans more than 22 years of working for Marriott hotels across Asia, including Hong Kong, Singapore, Korea, Thailand and Vietnam.

Born in England, Mr. Tse attended school in the UK and Switzerland, before training at the prestigious Les Roches International School of Hotel Management in Crans Montana, Switzerland.

He began his hospitality career in 1990 as a Front Desk Agent for 2 years and rejoined in 1995 as a Sales Executive at JW Marriott Hotel Hong Kong, and became Assistant Director of Sales before moving to Vietnam to take up the role of Pre-Opening Director of Sales at Renaissance Riverside Hotel Saigon, and later Director of Marketing at Singapore Marriott Hotel.

In July 2003, Mr. Tse took on the challenge of rebranding the 20-year-old Renaissance Seoul Hotel as its new Director of Marketing. He managed the renovation of the hotel lobby and its three food and beverage outlets, and re-launched the hotel’s market positioning.

After two successful years in the Korean capital, Mr. Tse transferred across the city to take up the position of Pre-Opening General Manager at Marriott Executive Apartments Yeouido Park Centre Seoul. He was later promoted to take on the concurrent roles of Pre-Opening General Manager and Director of Marketing at Renaissance Seoul Hotel.

Mr. Tse departed Korea for Thailand in July 2005, to become Resident Manager at JW Marriott Bangkok, where he successfully directed the hotel management teams and outperformed net income targets. These achievements were recognized with a move to Renaissance Koh Samui & Spa, where he was Task Force General Manager for the brand’s flagship lifestyle resort in Thailand. The expertise he demonstrated in hotel operations, team leadership and elite customer service resulted in Mr. Tse being handpicked to develop the hotel strategy as Pre-Opening General Manager of Courtyard by Marriott Bangkok. Under Mr. Tse’s guidance, the hotel achieved 80% occupancy within just three months of opening.

A move back to Hong Kong followed in July, as Mr. Tse was appointed General Manager to turn around the under-performing Hong Kong SkyCity Marriott Hotel. He improved service delivery and returned the hotel to profitability, and in 2011 the hotel achieved its highest RevPAR since opening in 2008.

Four successful years in Hong Kong earned Mr. Tse a return to Seoul, where he assumed the position of General Manager at the high-profile JW Marriott Dongdaemun Square Seoul. Under his management, the hotel achieved break-even within eight months and garnered several prestigious accolades, being a winner at the Korea Ecological Architecture and Environment Awards 2013 and taking second place at the BIM Green Awards 2013.

Nicholas Tse, said, “I am delighted to lead the team at JW Marriott Hotel Shenzhen Bao’an, in the heart of one of China’s most dynamic cities, which is a key commercial center for the region. We offer excellent facilities, including luxurious guest rooms, state-of-the-art meeting and convention venues, a selection of fine restaurants and a scenic location overlooking Qianhai Bay. I am excited by the challenge of guiding the hotel to meets its objective to become a destination of choice for business and leisure travellers in Shenzhen.”