Ryanair Appoints Carol Anne O’Neill as Head of Sales & Marketing

Ryanair has appointed Carol Anne O’Neill as Head of Sales & Marketing, effective 26 January 2015.

Carol Anne is joining Ryanair from Falcon/Thomson, where she is Head of Ireland. She has over 28 years of experience in the travel industry, having also worked for XL Airways and Wings Abroad.

Carol Anne will oversee Ryanair’s sales & marketing team and activities across 30 countries in Europe and North Africa.

Ryanair’s Chief Marketing Officer, Kenny Jacobs, said, “We are pleased to appoint Carol Anne O’Neill as our new Head of Sales & Marketing. Her extensive experience and knowledge will be a key asset to Ryanair, as we continue to roll out our ‘Always Getting Better’ customer experience improvement programme, and grow traffic, routes and tourism across Europe, with more than 90m people set to fly Ryanair this year.”

Carol Anne O’Neill added, “These are exciting times for Ryanair with plans for extensive passenger growth, digital enhancements and continued customer service experience improvements and I’m looking forward to joining the Ryanair team and the challenges that lie ahead.”