British national, Liz Regan has joined HMH –
Hospitality Management Holdings as Director HR & Training, moving
to Dubai from Abu Dhabi where she spent nearly five years as
Director of Training at Emirates Palace in charge of rolling out
corporate training initiatives.
She was responsible for the development and
training programmes for over 1,200 staff members as well as
development of a departmental trainer system.
Liz studied Hotel & Catering Management at
Strathclyde University in Scotland where she graduated with a BA
followed by a post graduate degree from the Institute of Training
& Development. In addition, she is certified to teach English as a
foreign language to adults RSA / Cambridge CETLA.
HR and staff training and development, Liz holds over 26 years of
outstanding experience in the hospitality sector.
Liz's initial posting in the Middle East was as
Regional Training Manager for IHG in Egypt, after which she joined
Le Royal Meridien Bahrain as Director of HR & Training. After a
spell in Lebanon, Liz rejoined IHG as Area Training Manager based
in Nairobi before returning to the Persian Gulf to head HR and
Training for the Rezidor Hotel Group.
HMH CEO, Laurent A. Voivenel,
said, "We have got five new hotels
opening this year in quick succession. Therefore, it is imperative
to ensure that HMH's signature standards are maintained during
this expansion. Key to any hotel’s success in the region is the
ability to train and retain the right staff, and bringing in a
professional of the stature of Liz Regan to head up our HR and
training department is indicative of the commitment we at HMH
place on staff development and service in our operations. In our
industry, quality control of employee attitude and performance is
pretty much the equivalent of product quality control for a
manufacturer. It is critical for our long-term success to instill
the right values in our people through learning and development
that in turn will help to bolster performance ensuring the very
best for our guests. Whether staying at our flagship The Ajman
Palace Hotel & Resort or at one of the Coral Hotels & Resorts,
Corp Hotels, or EWA Hotel Apartments, guests can be assured they
will be welcomed with a friendly face and served with a human
touch, provided by staff trained to the very highest level.”
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