Shangri-La Renews Contract with Onyx Payments

Hong Kong-based Shangri-La International Hotel Management has renewed its contract with Onyx Payments for global hotel commission processing services.

Onyx Payments, one of the world’s largest processors of commissions and payment solutions provider for the hospitality and tourism industry, ensures that the hotel company’s commissionable agency reservations and payments are made efficiently, effectively and on time.

“We believe one of the key strengths offered by Onyx Payments is the company’s ability to provide dedicated account management and to build relationships with both key individual hotels and agencies,” said Parikshit Sen Gupta, vice president of finance and purchasing at Shangri-La International Hotel Management Ltd. “By continuing our partnership with Onyx Payments, we will improve our commission processing commitment to travel agents worldwide.”

Onyx Payments’ hotel payment processing service, coupled with comprehensive web-based customer service and reporting, allows hotels to implement commission processes that enhance and support their distribution strategies.

“We’re excited to continue partnership with Shangri-La,” said Monica French, senior vice president of business development, Onyx Payments. “As the most established and streamlined commission-processing service available, Onyx Payments makes a difference for its clients where it is vital that agents are paid regularly and on time. Client retention is key to our continued growth.”