Etihad Airways has crowned cabin crew member Joy
Seesante with the award for Best Cabin Crew Smile 2012.
Launched in May 2012, the internal smile
competition is part of an ongoing Etihad Airways Guest Services
campaign called ‘Leading the world with a smile’, which focuses on
showcasing the carrier’s warmth, respect and hospitality through
its cabin crew.
The 2012 campaign comprised a photography
competition and more than 3,000 Etihad Airways cabin crew were
invited to enter images of themselves wearing their best smiles in
any of the UAE carrier’s 86 global destinations.
Thousands of images from Etihad Airways cabin
crew smiling in all parts of the world were submitted, with
winners announced every month and finalists for the Best Cabin
Crew Smile 2012 forwarded for final voting by fellow Etihad
Airways cabin crew.
Joy Seesante of Philippines Wins Etihad Airways Best Cabin Crew Smile 2012 Award
Cabin crew member Joy Seesante won the
competition with 38% of the total votes for her image
titled ‘Leading with a Smile in Korea’. Her prize included a
three-night stay for two at the Hilton Seychelles Labriz Resort &
Joy, originally from the Philippines,
joined Etihad Airways in 2006 and today works onboard in the
Diamond First class and Pearl Business class cabins.
Aubrey Tiedt, Etihad Airways Vice President
Guest Services, said, “We are delighted with the rousing success
of our campaign and absolutely proud of our cabin crew who
continue to create remarkable journeys for our guests. This is
evident in the growing number of guest compliments commending our
cabin crew’s professionalism and hospitality. A smile transmits an
instant message to our guests that we truly care about them.”
The runners up in the competition were cabin
crew Maria Gonzalez from Spain, and Maxim Sayapin from Russia.
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