Etihad Airways has opened the new Etihad Travel
Mall, its flagship one-stop travel retail and check-in facility,
The Etihad Travel Mall offers, under one roof,
everything guests need to plan, book and travel with the airline.
Travellers are able to purchase a ticket, check-in for a flight,
drop off baggage and board an Etihad Express luxury coach bound
for Abu Dhabi International Airport.
After checking in at Etihad
Travel Mall, passengers can simply proceed to immigration and security on
arrival at the airport.
The check-in and transport facilities replace
the airline’s previous facilities at Chelsea Tower on Sheikh Zayed
Road. The airline will continue to offer Etihad Express luxury
coach service from its existing location at Dubai Marina Mall.
Three of the airline’s subsidiaries have facilities
within the Etihad Travel Mall, making it a valuable resource for a
range of travel needs:
- Etihad Holidays, the
leisure holiday division, offers exclusive rates on hotels and
fully-inclusive holiday packages to destinations across the
airline’s global network;
- Hala Abu Dhabi, the
destination management company, offers business and conference
services as well as leisure arrangements for Abu Dhabi and the UAE
for local and international visitors, including hotels, tours or
tickets to events, such as concerts and the Formula1 Etihad
Airways Abu Dhabi Grand Prix; and
- HTM (Hala
Travel Management), a joint venture with BCD Travel, offers the
full range of corporate travel management services and solutions
for clients across government and private sectors.
Also opening soon at the Etihad Travel Mall will be a variety of
retail shops, including:
• Relay, a newspaper,
magazine, book and convenience store;
• Hertz, the leading
rental car service and Preferred Partner of Etihad Airways;
• Arab Link, a money transfer and currency exchange service by
Abu Dhabi Islamic Bank;
• jones the grocer, the gourmet
food emporium and café.
“Etihad Airways was established with the mandate
to become the best airline in the world. Now, as we approach our
10-year anniversary, an expanded vision is emerging. Etihad
Airways is set on a trajectory to go farther and to also become
the world’s best travel company,” said James Hogan, Etihad Airways
President and Chief Executive Officer. “We will continue to look at ways
in which we can offer a more seamless, enjoyable experience for
our guests and ultimately transform the expectations of air
travellers. This new facility is a demonstration
of our commitment to our guests within our home market, offering a
more comprehensive service with a complete one-stop location for
all of their travel needs.”
The Etihad Travel Mall
will also serve as the base for the airline’s Dubai and northern
emirates sales teams.
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