ASIA Travel

Carlson Wagonlit Travel Reports Strong Growth in Latin America; Specialized Areas

Search ASIA Travel Tips .com Send to Friend ASIA Travel Latest Travel News Monday, 18 February 2013

Carlson Wagonlit Travel (CWT) enjoyed steady performance in its business travel activities in 2012, and significant growth in specialized areas, including CWT Meetings & Events and CWT Energy Services.

 Overall sales volume fell by 1.1% to US$27.7 billion from US$28.0 billion in 2011, and the number of transactions managed by CWT also fell slightly by 0.2% to 61.7 million compared to 61.9 million in 2011. New business sales in 2012 reached US$1.7 billion.

CWT grew most in Latin America, where transactions increased by 21% year-on-year, enhanced by the additional business from the acquisitions of Net Tours and Centenial Group in 2011, and by operations in Chile and Mexico, which performed particularly well.

Transactions in North America, a significant market for CWT, increased by 2.3%, mirroring a more favorable economic environment.

Transactions in Asia Pacific decreased by 2.4% year-on-year, despite strong performance in China and Japan, and dropped by 4.4% in Europe, the Middle East and Africa, reflecting the economic climate throughout the region in 2012.

Douglas Anderson, CWT president and chief executive officer, said, “We are very pleased with our performance over the last year. As a global company with local operations all over the world, our diverse client portfolio has provided stability despite a fluctuating economic climate.”

CWT’s Specialized Business Areas

CWT Energy Services, a division entirely dedicated to facilitating travel for clients operating in oil and gas services and maritime and drilling exploration, grew by 22% and managed more than 2.3 million transactions for customers in 2012. CWT won business from several new global accounts in this sector, in addition to expanding business with existing clients. Energy companies are increasing their travel globally, particularly in areas such as Latin America and Asia Pacific, as they search for more energy sources and develop new facilities around the world. CWT specializes in managing travel for the complex requirements of the energy, resource and maritime sector and is focusing on further strengthening and expanding its offer in 2013.

CWT Solutions Group, the company’s consulting arm, grew by 17% and continued to introduce innovative ways to help companies get the best value from their travel programs and identify savings opportunities in even the most mature travel programs.

CWT Meetings & Events organized 35,000 meetings and events around the world for one million delegates and grew by 10% globally in 2012. This growth reflects companies’ needs to keep a close eye on cost control and introduce strategically managed meetings policies and programs that drive both results and savings.

Other notable progress in 2012 included the acquisition of WorldMate, a leader in mobile travel technology, putting CWT in full control of its own ‘mobile destiny;’ and CWT’s ongoing commitment to responsible business, as it became a signatory of the United Nations Global Compact, related to human rights, the environment and anti-corruption.


“2013 will be another exciting year for CWT,” said Anderson. “As part of our commitment to delivering the perfect trip to our clients and their travelers, we are investing further in our mobile services as well as driving change and value in managed travel through innovative tools and services.”

Expanding mobile and online services Working with WorldMate teams, CWT continues to reinforce its mobile offering to provide a more personalized and relevant approach to travelers. In 2013, CWT To Go powered by WorldMate will include additional tools, including an iPad version.

In addition to the automatic synchronization of CWT trips, travelers will also be able to forward to the app any trips booked through other channels, thus allowing all travel itineraries to be stored and managed within one place. Mobile booking, traveler profile updates and the ability to make booking changes through the app will also be integrated this year.

Travelers will also see new tools and improvements to CWT Portal – the CWT gateway to all online travel services – with 24/7 access to a range of traveler tools and booking services.

Ensuring traveler wellbeing Ensuring employees stay safe when they travel on business, especially to high-risk destinations, remains a major priority for CWT. 2013 will see CWT further reinforce its travel safety and security services to keep travelers in the know while they are on the move and help them if their travel plans get disrupted.

 Furthermore, CWT is tackling the wider picture of employee wellbeing; following on from its research into traveler stress, productivity levels and the consequent impact on cost, CWT will pilot its Travel Stress Index with clients during the first half of 2013.

See other recent news regarding: Interviews, Pictures, Videos, Carlson Wagonlit Travel

Subscribe to our Latest Travel News Daily Email Free of Charge by simply entering your email address to the right. You can also stay updated with our RSS Feed Free Travel News RSS Feed and even add the travel news to your website. Have questions? Please read our travel news FAQ.
Exclusive HD video interview with Mr. Fumihiro Sakakibara, General Manager - Japan, Macao Government Tourism Office. Aviation industry update from the Group CEO of AirAsia, Mr. Tony Fernandes, and Gary Chapman, Emirates' President Group Services and dnata. Exclusive HD video interview with Mr. John R. Rolfs, General Manager of The Ritz-Carlton, Tokyo and Vice President Japan & Korea. In this interview, filmed in a luxurious suite at The Ritz-Carlton, Tokyo on Sunday, 24 September 2017, we ask Mr. Rolfs to tell us more about the property.
Macao Tourism Update Aviation: AirAsia and Emirates The Ritz-Carlton, Tokyo
What exactly is going to happen to The Dusit Thani Bangkok hotel, when will it close, what about the staff, when will the new Dusit Thani Bangkok open and what will it be like? In this exclusive HD video interview with Ms. Sukanya Janchoo, General Manager of The Dusit Thani Bangkok, Steven Howard of asks Khun Sukanya about the hotel, its markets, RevPAR and these major changes. Travelodge Hotels Asia’s Brands and Expansion Plans - Exclusive HD Video Interview with Stephen Burt, Chairman. Exclusive HD video interview with Alejandro Bernabe, Group Director of Avani Hotels and Resorts. We talk about Avani Hotels' future plans and what exciting new developments are in the pipeline. You will also learn that Avani is about to announce a new sub brand, is currently building its first resort with private pool villas and what the group's position is on new technology.
Dusit Thani Bangkok Travelodge Hotels Asia Avani Hotels & Resorts
Jonathan Wigley, CEO of Travelodge Thailand, outlines expansion plans in HD Video Interview. Exclusive HD video interview with Myanmar's Minister of Tourism and Hotels, H.E. U Ohn Maung, about the status of tourism in the beautiful and mystical country of Myanmar (formerly known as Burma). Birth of a Luxury Thai Hotel Brand - HD Video Interview with Christopher E. Stafford, Chief Operating Officer of the newly formed 137 Pillars Hotels & Resorts.
CEO of Travelodge Thailand Myanmar Tourism Update Birth of Luxury Thai Hotel Brand
This HD video tour of Thai AirAsia X's brand new 337-seat Airbus A330-300 aircraft was filmed at Don Mueang Airport in Bangkok, Thailand on 14 May 2014  Exclusive HD video interview with Jaime J. Bautista, President & Chief Operating Officer (COO) of Philippine Airlines (PAL) HD video of the interior and exterior of a Thai Vietjet Airbus A320-200.
Thai AirAsia X A330-300 PAL President & COO Thai Vietjet A320-200
Inside Qatar Airways Boeing 787-8 Dreamliner - HD Video It takes 800 workers between 65 and 80 days to assemble, install, test, paint, furnish and deliver an Emirates Airbus A380. Showers, Bars, Lounge - The Emirates Airbus A380 Has Them All - HD Video Tour Thai Airways International Takes Delivery of Brand New Boeing 777-300ER
Qatar Airways B787 Emirates A380 Thai Airways B777-300ER
Latest Travel News
Copyright © 1997-2017