Anita Chan Crowned “Best General Managers of China”

The General Manager of the Cosmopolitan Hotel Hong Kong, Cosmo Hotel Hong Kong and Cosmo Hotel Mongkok, Ms. Anita Chan, has been honoured with the distinction of Best General Managers China at the recent 8th China Starlight Awards.

Being the first woman in Hong Kong to receive this award in eight years, the prestigious accolade not only recognises Ms. Chan’s considerable achievements, but also demonstrates once again that in the male-dominated role of hotel General Manager, women can indeed match or exceed the performance of their most elite male counterparts.

Since joining Cosmopolitan Hotel Hong Kong as General Manager in 2004, Ms. Chan has significantly increased the property's revenues while elevating its brand image through a number of innovative initiatives. Her accomplishments so impressed the hotel's owners that they invited her to oversee business at two other properties as well. She now concurrently serves as General Manager of the three hotels, making her one of the few female General Managers worldwide with responsibility for nearly 1,000 guest rooms.

Under Ms. Chan’s leadership, the Cosmopolitan Hotel Hong Kong has won numerous awards, the most recent ones including “Best Themed Hotels of China” in the 8th China Hotel Starlight Awards and Tripadvisor's “Certificate of Excellence” 2012.

“I thank my team at Cosmopolitan Hotel, Cosmos Mongkok and Cosmo Wanchai for this amazing award they’ve brought me. The award belongs to the entire team indeed. People often ask me to explain the secret of my success, and my answer is that I have a true passion for what I do,” said Ms. Chan. “I am passionate about creating delightful experiences for our guests, and I strive to cultivate this same passion among my staff.”

A graduate of the University of Hawaii where she majored in travel industry management, Ms. Chan held key positions in Sales and Marketing in the former Ramada Renaissance Hong Kong and Peninsula Hotels Group prior to joining Cosmopolitan Hotel Hong Kong. Other professional commendations she has received include being named the Adrian Award eMarketer of the Year for Asia Pacific.

Worldhotels Executive Vice President Asia Pacific, Roland Jegge, said, "I have been working with Anita for seventeen years under various affiliates of Worldhotels, and her winning this award is well-deserved as she exudes such strong passion for hospitality and walks the talk with her forte in marketing, sales and distribution. Anita represents the kind of professional excellence that Worldhotels seeks to promote throughout its global network of more than 500 independently-owned hotels.”