KLM Expands Meet & Seat Service

Following the launch of its Meet & Seat service on three pilot routes, KLM is now adding ten new destinations: Rio de Janeiro, Buenos Aires, Mexico City, Atlanta, Houston, Los Angeles, Toronto, Johannesburg, Cape Town and Nairobi.

KLM launched Meet & Seat on 3 February, making it one of the very first airlines to integrate social networking in its regular flight process. Passengers with a reservation can easily see who else will be on board via their Facebook or LinkedIn accounts.

Erik Varwijk, Managing Director KLM, said, “The new service was developed in cooperation with our customers. Following its success during the first month, we’re seeing a demand for the service on new routes. Meet & Seat is primarily used by business travellers for networking. The ten new destinations lend themselves perfectly for this.”

 Meet & Seat

Passengers can only see other Meet & Seat participants after linking their Facebook or LinkedIn profiles to their flight. They can also decide what personal information from their Facebook or LinkedIn accounts they wish to share with other passengers.

Passengers can choose their seat via Manage My Booking from 90 days until 48 hours before departure, and therefore make contact with fellow travellers if they so desire.

Meet & Seat was previously only available on flights to and from San Francisco, New York and São Paulo.

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