Hospitality Financial and Technology
Professionals (HFTP) has named the Hon. Sir Michael Kadoorie,
Warren Markwart and Kemmons Wilson as the 2012 Hospitality
Technology Award of Merit recipients.
The award, presented every five years,
recognizes individuals who have made a significant innovation or
breakthrough that established a path for others in hospitality
Recipients were nominated and chosen by a
committee of inductees to the HFTP International Hospitality
Technology Hall of Fame, a group of industry professionals who
have already been recognized for their influence on the industry.
“The Award of Merit recognizes individuals who have made
significant technological contributions that have had longevity,” said Fraser Hickox, chair of the Award of Merit committee and an
inductee to the Hall of Fame. “The work accomplished by those
selected will have benefited all of us, especially those of us who
have been working in hospitality technology since the early days.”
The three individuals will be recognized at the Opening
Session of the 40th Annual Hospitality Industry Technology
Exposition and Conference (HITEC) on 25 June 2012 at the Baltimore
Convention Center in Baltimore, Md.
The Hon. Sir Michael
Kadoorie, GBS, LL.D. (Hon.), DSc (Hon.), Officier de la Légion
d’Honneur, Commandeur de l’Ordre de Leopold II, Commandeur de
l’Ordre des Arts et des Lettres, is chairman of Hongkong and
Shanghai Hotels, Ltd (HSH) and was recognized for his dedication
to improving hotel design and services through the use of
technology. Kadoorie was appointed as director of HSH in 1964 and
was elected Chairman in 1985.
Under his leadership, the
company had expanded from its flagship Peninsula Hotel in Hong
Kong, to opening Peninsula Hotels around the world. As chairman of
the Peninsula Group, Kadoorie took an enormous interest in the
integration of technology within guest rooms and the hotel as a
whole. He frequently explored different concepts and tirelessly
pushed to get implementation right. The Peninsula was also the
first Fidelio PMS installation outside of Germany.
appreciate and am greatly flattered that HFTP should honour me
with the Award of Merit, which is most unexpected,” said Kadoorie.
“I must say that I am simply another member of a team whose hard
work and dedication has brought forth the results that are now of
such value to the hospitality industry.”
was recognized for using his broad range of hotel management
expertise to integrate revenue management strategies, guest
service and business objectives with hospitality technology.
During an extensive career with Delta Hotels in Canada, he
pioneered the installation in 1977 of one of Canada’s first and
largest hotel computer systems at the 1,000 room Delta Chelsea.
Then in the ‘80s, as Delta’s vice president of revenue
management and technology, he spearheaded the installation of a property management system (PMS) in all 25 hotels. He then
developed Deltex, Delta’s first central reservation system
creating an online reservation system that sold and marketed all
Delta hotels in real time, creating one of the first single image
revenue management systems.
In 1988, he integrated the
company-wide guest history technology that launched Delta
Privilege – the guest recognition program that guaranteed “one
minute check-in or your room is free!”. In the ‘90s, Markwart took
his revenue management and technology expertise to Canadian
Pacific Hotels and Fairmont Hotels and Resorts. He is currently
president of MK2 Hospitality Advisors.
“I am grateful and
humbled by this recognition from my peers and the industry,” said
Markwart. “My passion is technology and my pleasure is to innovate
ways to take advantage of its practical use, to drive revenue and
Kemmons Wilson is founder of Holiday Inn
and was recognized for innovating central reservations, using
toll-free telephone numbers supported by the proprietary Holidex
central reservation system. Wilson founded the Holiday Inn chain
in 1952 and led an organization that revolutionized not only the
way hotels are marketed — with a brand identity supported by
consistent performance standards — but the manner in which they
Introduced in 1965, Holidex became the
standard for both the volume of business it produced and the
important byproduct data it generated. Wilson passed away in
February 2003 at the age of 90. Wilson’s legacy lives on through
the Kemmons Wilson Family Foundation, established in 1960, which
gives generously to numerous nonprofit organizations within the
Memphis, Tenn. community.
“Success may not be yours just
for the asking,” said Wilson before he passed. “It can certainly
be yours if you are willing to work hard enough for it. Decide now
that you’re going to be successful, and then put every ounce of
physical and mental energy into the effort of making that
prediction come true.”
In 2002, Roger Lane, Richard
Maloney, Dietmar Muller-Elmau, John Pignataro and Robert Sanford
were recognized with the Award of Merit. In 2007, Bill Sullivan,
CHTP; Joseph A. Marko; Ed Hollinshead; William (Bill) Duncan and
Joyce Christmas were given the award.
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