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Lufthansa is expanding its automatic check-in
service.
Passengers can now be checked in automatically on some
400 routes within the Schengen area.
Passengers with an existing
booking are automatically checked in 23 hours before departure. They then receive their electronic boarding pass plus their
reserved seat number, which they can choose to have sent to them
by email or to an internet-enabled mobile phone.
The service is
available to all members of the Miles & More frequent flyer
programme who have selected the automatic check-in option under
“Travel services” in their customer profile.
If travel plans
change at short notice or if passengers cannot make their planned
flight and they have a rebookable ticket, they can cancel their
check-in online at lufthansa.com or by calling a Lufthansa Service
Centre.
Passengers travelling with baggage can
check in their bags at a baggage drop-off counter or at a check-in
kiosk on presentation of their boarding pass. They can also change
their seat, as before, online, via a mobile phone or at a
self-service check-in kiosk.
There are plans to expand this check-in option across
Lufthansa’s global route network in the coming months and to make
it available for all flight bookings. That would then also allow
passengers who are not Miles & More members to take advantage of
the service.
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Check-In
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