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FCm Travel Solutions has appointed Katie Thomas,
who is based in FCm’s UK office in London, and currently oversees
the company’s eCommerce division, as the new Global Product
Manager Traveller Services.
Katie will be focusing on leading product
development, management and support for traveller technology
solutions and services for FCm globally. These products include FCm’s suite of traveller technology such as the customer web
portal (ClientPortal), global profile management services and
global traveller mobile applications (FCmobile).
“As part of the role I’ll be developing a more comprehensive
roadmap for the future development of our client-facing technology
products and services with a view to enhancing our existing
portfolio through improvements and innovation,” Katie said. “I’ll also be looking at establishing more support and
implementation teams in key product areas to handle on-going
product implementation, support, and development globally. My initial focus however will be to start working
with various FCm countries around the world to further streamline
our traveller profile data consistency.”
Katie has worked in the corporate travel industry for more than 13
years and is a recipient of the ‘Young Manager of the Year’ award
by the British Travel and Hospitality Hall of Fame.
Reporting to FCm’s Global Technology Leader in the USA John
Morhous, Katie will be working closely with FCm’s global online
team, portal web developers and operations teams around the
network.
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