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Ariane Systems, a leader in self-service
check-in/out technology for the hospitality industry, has
installed its interactive check-in kiosk technology at HomStay
Suites Williston.
The property is the very first to open under the new
extended-stay brand from Brutger Equities, Inc.
The interactive kiosk solution from Ariane
Systems provides HomStay guests with quick and easy access to
their guestrooms, keeping the hotel’s business-focused travelers
on the move while significantly reducing labor requirements for
the 78-room property.
The Ariane Systems solution integrates
seamlessly with technology from other vendors, including the
Micros Opera property management system and the Onity locking
system.
Using a customizable interface designed by Ariane Systems, the entire process from entering a reservation
number to obtaining a room keycard typically takes less than 30
seconds from start to finish, including allowing guests to pay
with a credit card at the terminal.
Upon checking out, guests
simply insert their keycards into the kiosk to review folios and
settle any incidental costs, receiving their invoice immediately.
Deb Steding, BEI Hospitality Regional Manager,
said, “By implementing interactive kiosk technology
from Ariane Systems, we have added convenience and flexibility for
our guests, as well as making substantial improvements to the
hotel’s bottom line.”
With the proliferation of self-service
technology at airports and in other consumer venues, such as ATMs
and grocery checkout, many consumers are not only comfortable with
self-service, many prefer it.
“Besides the obvious cost savings
that self-service technology provides to hotels like HomStay
Suites, check-in/out kiosks offer guests the kind of self-service
options that they have come to expect,” said Ariane Systems CEO
Laurent Cardot. “The work-focused business travelers that frequent
Homstay Suites value efficiency and appreciate control over the
check-in and check-out transaction. Ariane’s sleek kiosk design
and attractive user interface offers an upscale look and feel
while delivering an efficient, no-nonsense check-in and check-out
experience.”
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