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Shangri-La Hotel, Vancouver has received the
coveted AAA Five Diamonds Award designation for 2012.
This is the first time the hotel has received
the distinction, and it marks Vancouver's only Five Diamonds hotel.
"The Five-Diamond recognition is one we accept
with humility and pride," said Vito Romeo, general manager,
Shangri-La Hotel, Vancouver. "It is tremendous recognition of our
hotel facilities and amenities, but more importantly of our staff,
who are dedicated and passionate ambassadors for the Shangri-La
brand, the city of Vancouver and our hospitality profession."
Shangri-La Hotel, Vancouver joins a select group representing
the upper echelon of the hospitality industry. Hotels that achieve
the coveted Five AAA Diamonds are recognized for their delivery of
exceptional guest service, luxurious accommodation, superior
facilities and personalized amenities.
For 2012, only 126 lodgings
and 53 restaurants received the Five Diamond Rating. These
establishments account for just 0.3% of the total 59,000
AAA Approved and Diamond Rated lodgings and restaurants across the
U.S.A, Canada, Mexico and the Caribbean.
"AAA is pleased
to recognize Shangri-La Hotel, Vancouver as an exemplary member of
the travel industry," said Michael Petrone, director of AAA
Tourism Information Development. "The ability to provide the
highest level of hospitality in luxurious surroundings is what the
Five Diamond Rating is all about. To achieve and maintain superior
standards including personalized services for every guest on a
daily basis is a remarkable accomplishment."
Rick Antonson, CEO of Tourism Vancouver,
added, "The
return of the AAA Five Diamond status to Vancouver is significant
not only for the hotel, but for the city. It underscores Vancouver
as a luxury destination and shows that the city can command
occupancy and rate at the five-star level."
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