Tiger Airways Launches New Mobile App

Tiger Airways has launched a brand-new app for Android, iPhone and iPad platforms.

The native app allows customers to search for the best flight deals, book tickets, select seats, and store their personal information for future use, all through their mobile device.

To mark the launch, Tiger Airways is offering special airfare deals, exclusively through the app. The deals are available for booking from 10 - 24 October 2012, inclusive. Fares start from Sin$ 38 between Singapore and Medan (route operated by Mandala) for travel between 1 March and 31 May 2013, and Sin$ 48 on the Singapore - Bangkok route for travel between 10 October and 30 November 2012.

The Tiger app was first put on the various mobile platforms in July, and has been downloaded more than 100,000 times prior to this official launch. It was developed over a period of six months, following consumer research on customers’ needs and preferences when using a travel app.

The app’s key features include:

• Flight Bookings: The “Book Flights” option allows customers to navigate back and forth to any step in the booking process, and along the way access complete flight information and updated fee breakdowns as and when new services are added.

• Flight Deals: The “Deals” option lists Tiger Airways’ best deals across all destinations, and can be sorted by price, date, departure and destination cities.

• Personal Flight Information: The “My Flights” option allows customers to securely store and easily retrieve all flight information booked through the app or online, simply by entering the booking reference number, first name and last name, on the “My Flights” page.

• Personal Profile: This feature allows customers to securely store their personal information, including passport details, contact number, email address and mailing address, which can be retrieved at any time to speed up subsequent bookings.

Tiger Airways is expected to introduce more features to the app, including multi-language options, offline payment modes, flight status updates and mobile check-in, in the coming months. A Tiger app for Blackberry is also expected to be released later this year.

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