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Delta Launches Wi-Fi Equipped Regional Jet Service

Travel News Asia Latest Travel News Podcasts Videos Friday, 9 September 2011

Delta Air Lines is now offering inflight Internet service onboard its regional aircraft with the launch flight of a Wi-Fi-equipped Bombardier CRJ700 operated by Delta Connection carrier Atlantic Southeast Airlines.

Delta will deploy Wi-Fi across its entire mainline and two-class regional fleet, a total of more than 800 aircraft.

"With the addition of Gogo inflight Internet service on Delta Connection two-class regional aircraft, more than 81,000 additional customers daily will be able to stay connected just like they do onboard Delta's mainline fleet," said Bob Kupbens, Delta's vice president eCommerce. "We continue to innovate and lead the industry with customer-centric technology so customers can do things such as track their bags, check the status of their next flight, check email or connect with social networks while in flight."

Installations of Wi-Fi on Delta Connection jets will be complete by early next year. Once complete, all customers flying on Delta domestic flights with a First Class cabin will enjoy Wi-Fi access, including service on every Delta Shuttle flight between New York- LaGuardia and Boston, Chicago-O'Hare and Washington, D.C.

Delta began installing Wi-Fi on domestic mainline aircraft in 2008. With its mainline aircraft and the addition of regional jets to the Wi-Fi program, more than 80% of Delta's entire domestic fleet will feature Gogo inflight Internet access.

Delta Connection aircraft featuring First Class cabins include Embraer 170, Embraer 175, Bombardier CRJ700 and Bombardier CRJ900 models operated by Delta Connection. The aircraft feature between 9 and 12 seats in First Class and between 56 and 64 seats in Economy.

In addition to Wi-Fi, Delta has taken a number of steps to fully align service on Delta Connection and mainline flights. Recent improvements have included adding First Class cabins to 82 additional CRJ700 jets; introducing meal service in First Class on regional jets; and adding china, linen and silverware to Delta Connection First Class cabins.

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