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Korean Air Moves from XP to Windows 7 Enterprise

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Korean Air has retired Windows XP and is rolling out Windows 7 Enterprise companywide, with plans to be 100% deployed by the end of 2011.

Korean Air has nearly 19,000 employees, with flights to 115 cities around the world. It operates almost 400 flights per day.

Korean Air’s Information System Department has begun developing an enterprise resource planning solution that will coordinate efforts across the company’s disparate office locations. The airline is also working on a project that will align its financial reporting with internationally recognized standards.

“Executives at Korean Air laid out a path for growth that will keep us in a position of leadership throughout the Asia Pacific region and points beyond. But meeting our objectives required an overhaul of our IT systems,” said Chung Pilmoon, general manager of Korean Air Information System Department. “Moving to Windows 7 provides us with the ability to deliver consistent IT standards and tools across the company without compromising our desire for greater efficiency.”

A critical part of the Information System Department’s efforts includes the Microsoft Desktop Optimization Pack (MDOP) for Software Assurance, a suite of technologies that is available to customers enrolled in Microsoft Software Assurance. MDOP will help Korean Air’s Information System Department achieve benefits in the following areas:

- Easier IT Management: By virtualizing its IT environment, Korean Air’s IT personnel will be able to install and update Windows 7 and application software across the company without having to physically touch each computer.

- Effective Policy Control: The ability to enforce IT policies companywide will give IT greater control of the information that employees can access. With this control in place, employees will be able to access email and critical information from their smartphones without compromising network security.

- Reduced Support Costs: MDOP’s Microsoft Diagnostics and Recovery Toolset will make it easier and quicker to troubleshoot technical issues and helps employees stay productive with less downtime.

- Improved Oversight: MDOP’s Microsoft Asset Inventory Service will give IT the tools to see what is installed in its environment and thus to ensure that employee-installed software will not compromise network performance and security. Asset Inventory Service also will make it easier for the IT department to track the status of software licenses.

“Korean Air’s deployment of Windows 7 Enterprise and MDOP is a great example of how technology can streamline internal processes and free up time for employees to focus on what’s ahead,” Pilmoon added. “With these technologies in place, the company will be on a trajectory toward market expansion and greater operational excellence.”

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