Korean Air has retired Windows XP and is rolling
out Windows 7 Enterprise companywide, with plans to be 100%
deployed by the end of 2011.
Korean Air has nearly 19,000
employees, with flights to 115 cities around the world. It
operates almost 400 flights per day.
Korean Air’s Information System Department has
begun developing an enterprise resource planning solution that
will coordinate efforts across the company’s disparate office
locations. The airline is also working on a project that will align
its financial reporting with internationally recognized standards.
“Executives at Korean Air laid out a path for growth that will
keep us in a position of leadership throughout the Asia Pacific
region and points beyond. But meeting our objectives required an
overhaul of our IT systems,” said Chung Pilmoon, general manager
of Korean Air Information System Department. “Moving to Windows 7
provides us with the ability to deliver consistent IT standards
and tools across the company without compromising our desire for
A critical part of the Information
System Department’s efforts includes the Microsoft Desktop
Optimization Pack (MDOP) for Software Assurance, a suite of
technologies that is available to customers enrolled in Microsoft
Software Assurance. MDOP will help Korean Air’s Information System
Department achieve benefits in the following areas:
- Easier IT Management: By virtualizing its IT
environment, Korean Air’s IT personnel will be able to install and
update Windows 7 and application software across the company
without having to physically touch each computer.
- Effective Policy Control: The ability to enforce IT
policies companywide will give IT greater control of the
information that employees can access. With this control in place,
employees will be able to access email and critical information
from their smartphones without compromising network security.
- Reduced Support Costs: MDOP’s Microsoft
Diagnostics and Recovery Toolset will make it easier and quicker
to troubleshoot technical issues and helps employees stay
productive with less downtime.
- Improved Oversight: MDOP’s Microsoft Asset Inventory Service will
give IT the tools to see what is installed in its environment and thus to ensure that employee-installed software will not
compromise network performance and security. Asset Inventory
Service also will make it easier for the IT department to track
the status of software licenses.
“Korean Air’s deployment of Windows 7
Enterprise and MDOP is a great example of how technology can
streamline internal processes and free up time for employees to
focus on what’s ahead,” Pilmoon added. “With these technologies in
place, the company will be on a trajectory toward market expansion
and greater operational excellence.”
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