AirAsia Invests in New Airline Management System

 AirAsia has invested over US$1 million in a cutting-edge airline management system.

The system, merlot.aero, optimizes AirAsia’s aircraft and crew utilization, making it possible for the airline to further improve its on-time performance and minimize costs, among others.

Bo Lingam, chief operating officer of AirAsia, said, “AirAsia is committed to service excellence. We have chosen this state-of-the-art operational tool in our quest to offer our guests the best travelling experience. With the new system in place, AirAsia will be able to boost the on-time performance of our flights and maximize the use of our aircraft to serve more routes and increase frequency. We’re looking forward to substantial cost savings, which we can pass on to our guests in the form of low fares.”

The system will be used by the entire AirAsia Group throughout the region and by its sister company, AirAsia X. The system will commence rollout in November, with the full implementation of the system expected to be completed by mid 2012."

Mark McCaughan, CEO of New Zealand-based Merlot, said, “Merlot.aero more smartly forecasts, organizes, predicts, measures and reports on daily aircraft and crew utilization. It also allows the airline to achieve regulatory compliance by ensuring that crew fly within their hour limits. In simple terms, it touches every aspect of airline management. It has an ‘always-on’ cloud reliability which, coupled with cost savings over traditional models, appeals to major airlines, like AirAsia.”

AirAsia’s on-time performance for the year-to-date is 80%.

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