Mitsubishi Partners Boeing for MRJ Support Services

Mitsubishi Aircraft Corporation has selected Boeing to provide customer support services for the Mitsubishi Regional Jet (MRJ) family of regional commercial jets.

Boeing Commercial Aviation Services will provide Mitsubishi Aircraft with 24/7 customer support including spare parts provisioning, service operations and field services. This support will allow Mitsubishi Aircraft to focus on launching its business as it works with Boeing to create a world-class operation that Mitsubishi Aircraft may bring in-house in the future.

“We are pleased to announce we have concluded an agreement with Boeing for MRJ customer support as the Mitsubishi Regional Jet sets the new standard for next-generation regional jets truly suited for the 21st Century,” said Hideo Egawa, president, Mitsubishi Aircraft. “With this agreement, Mitsubishi Aircraft will be able to deliver profit-enhancing support and a competitive boost to our customers. We are confident that this agreement will further strengthen the relationship between our two companies.”

Boeing will also deploy the latest technology to tailor a service and maintenance web portal for Mitsubishi Aircraft. The portal will bring together the applications and data needed to detect and predict service, maintenance and repair needs.

The portal will also support an Airplane Health Management System to monitor, collect and analyze real-time, “smart” airplane data, allowing MRJ operators to make maintenance decisions that minimize their aircraft’s time on the ground.

Boeing and Mitsubishi Heavy Industries (MHI), Mitsubishi Aircraft’s parent company, have a longstanding relationship for commercial and defense production.

The Paris Air Show is being held this week at Le Bourget near the French capital, Paris.

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