JetLite Enhances Services with Amadeus Ticket Changer

JetLite, a wholly owned subsidiary of Jet Airways India, is to implement the Amadeus Ticket Changer solution, allowing travel agencies in India to change and modify flight bookings in just seconds.

In a first for India, Amadeus Ticket Changer is designed to automatically manage the necessary calculations to reissue a ticket, and to store the results in the correct ticketing formats.

Amadeus Ticket Changer allows all kinds of itinerary changes, including date, flight and routing, and processes a vast range of tickets, giving the end-consumer unprecedented control over their itineraries.

 Tickets for several different passengers can all be changed at the same time in one transaction and with the multi re-issue function an unlimited number of successive key customer benefits:

• With Amadeus Ticket Changer travel agents can service customers’ change requests, in a matter of seconds – giving them the right fare and price

 • Saves up to 25 minutes per re-issued ticket

• Offers unique integration benefits with Amadeus Ticketing Solutions to improve productivity changes can be made to the ticket before departure.

Sudheer Raghvan, Chief Commercial Officer, Jet Airways said, “JetLite is delighted to partner with Amadeus, due to the numerous accruing benefits both on the front and back-end ticketing functions. While our guests may now more easily control and modify their itineraries at their convenience, Amadeus Ticket Changer will also help provide us with streamlined process to handle various policies and simplify the entire booking process.”

Additionally, with this new solution, travel agents can reduce the risk of any calculation errors. Amadeus Ticket Changer incorporates numerous airline policies into one easy to use solution and can also enable the reissuance of tickets, reporting and results in the reduction of debit memos.

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