Renaissance Hotels Launches Navigator Program

Renaissance Hotels is launching a new global hospitality program called “Navigator” which aims to provide hotel guests and local patrons with resources that allow them to be “In The Know” and discover a destination’s hidden gems.

“Navigator” is an on-site, online and mobile program built around a curated database providing guests with local indigenous recommendations about a variety of topics including food, spirits, retail, music, entertainment and culture.

Partnering with W Cities, a premier database of authoritative travel content, the new Navigator system is a combination of information from W Cities amplified with personal information and recommendations from the Navigator at each of the 145 Renaissance properties worldwide.

Renaissance properties have trained “Navigators” on site who create an “In The Know” document for guests when they check into the hotel outlining specific recommendations in the city updated for that week. They also work one-on-one with hotel guests to curate experiences based on their specific interests and requests.

The Renaissance Navigator database and information will also be available for iPhone, iPad and iPod Touch users as well as all smart phone mobile web browsers. Consumers can download the Navigator application on iTunes for free during the months of January and February using the code “intheknow”. After February it will be available for $4.99. Renaissance Hotel guests will always have access to the application when they check into hotels.

Additionally, Renaissance Hotels is partnering with MOFILM, a global community of filmmakers, to encourage aspiring filmmakers and creative entrepreneurs to engage hotel Navigators to create a short film that demonstrates the best of a locale within easy distance of a particular hotel. The short films will be submitted to MOFILM’s panel of expert judges, and be eligible for a grand prize including a trip for two to the annual MOFILM awards.

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