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Utell Hotels & Resorts has enhanced its
TravelCom online commission processing service to alert hotel
customers via email to outstanding commission payments owed to
travel agents, ensuring more complete hotel-travel agent
alignment.
TravelCom allows Utell’s more than 6,000 hotels
to process travel agency commissions in the agents’ local
currencies on a weekly basis. Available 24-7 to enable easy hotel
commission reconciliation, TravelCom’s new outstanding payment
email alerts encourage repeat agent business.
“We
regularly reinforce the importance of paying travel agent
commissions in full and on time with Utell’s member hotels,” said
Ges Doran, senior vice president, customer support and voice
services. “Agents demonstrate greater loyalty to hotels that pay
commissions on time which, in these difficult economic
circumstances, is important to our member hotels and the Utell
chain. The new commission email alerts add to TravelCom’s value
for the busy hotelier by ensuring overdue commissions are
highlighted to allow immediate processing.”
Another
benefit of TravelCom for Utell members is its ability to support a
variety of payment options and pay commissions in any of 37 currencies. TravelCom works alongside Utell’s Paytell service,
which allows agents to deduct commission owed automatically in
their own currency from a client’s pre-payment upon booking. Paytell is offered at no cost to all Utell members.
Pegasus Global Commission Processing is a preferred commission payment provider for more than 60,000 travel
agencies worldwide, processing more than $500 million in
commissions annually. The company provides payment services to
more than 35,000 properties, as well as the majority of travel
distributors in more than 200 countries.
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