Boeing has opened a new service center in
Beijing to provide enhanced product support to China's growing
commercial aviation industry.
"We are bringing Boeing's world-class airplane
services and support closer to our China customers, providing them
a competitive edge in their markets," said Lou Mancini, senior
vice president of Commercial Aviation Services.
The new Boeing China Service Center comprises
pilots and experts in flight operations, spare parts and
maintenance engineering who are dedicated full-time to serving
airlines in China. With Beijing-based experts who are fluent in
Chinese and knowledgeable about customers' concerns and issues,
the team will enhance Boeing's day-to-day support of more than 800
Boeing airplanes currently in service in China.
The Boeing China Service Center also will work
closely with the Boeing engineering teams in Seattle, Wash., and
Long Beach, Calif., on unique customer requirements and to develop
products and services to further the reliability, efficiency and
safety of the Chinese commercial airline fleet.
"The center is another important step in the
overall partnership of Boeing with China," said Boeing China
President Marc Allen. "Having a support center in China will help
us bridge language and time-of-day barriers."
Boeing projects that China's demand for air
travel will grow at an annual rate of 7.6% during the next
20 years, creating the need for more than 5,000 new airplanes by
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