Normally airlines are quick to react to natural
disasters, turmoil, and other events that could impact their
paying passengers in one way or another.
The airlines often understand that a customer
may have to change plans, and generously allow them to change
their travel dates at no extra cost regardless of the ticket
restrictions. In the most extreme cases, the airline may even
allow a full refund.
This however, has not been the case for most
major airlines flying in and out of Bangkok, Thailand's capital
city, which is currently preparing itself for what could be
extreme flooding over the coming days.
The floods, the country's worst in decades, has
affected many of Thailand's north, east and western provinces,
killed over 260 people and even forced the closure of some major
manufacturing and assebly plants such as Honda's in the Rojana
Park area of Ayutthaya, which closed on 4 October and is expected
to remain closed until at least the end of the week. Nikon and
Toyota have also been affected as have many other companies both
local and international.
And it is not just business, whether it be
agriculture or manufacturing, that has been severely affected.
Millions of people throughout the country have been impacted by
While at press time, Bangkok was still
relatively dry - in flood terms at least, the uncertainty of what may happen over the next
few days is sure to give travellers pause for concern,
and it is to this concern that airlines should respond, offering
more flexibility to those that are looking to change itineraries,
whether it be inbound or outbound,
rather than demand what seem to be ever-increasing and often
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