John Devins, Director for GuestLogix Asia
Pacific is to speak at the Inflight Services Summit held at
Novotel Clarke Quay in Singapore on 1-2 December 2010. The event
will be attended by key decision makers and influencers from the
airline and inflight services industries.
The International Air Transport Association
(IATA) has predicted that in 2011, passenger traffic demand will
grow 4.5% from a year ago while capacity is expected to jump by
6%. However, Guestlogix believes that operating results could
easily be sideswiped by higher fuel prices, weather, natural
catastrophes, fluctuating currency rates, and other developments
beyond an operatorís control. Airlines will continue their push to
grow ancillary revenues and the cabin will emerge as a focus for
sustainable and profitable revenue generation next year.
With this in mind, Mr. Devins will provide
insights into how airlines can successfully create, manage and
control branded onboard stores to maximize the potential of
inflight services. He will share examples of relevant
destination-based products and services that airlines can offer to
enhance the travel experience for their passengers and build a
loyal customer base.
The presentation will also touch on the topic of
how aircrafts can fight fraud by equipping themselves with
fraud-proof payment solutions that accept multiple modes of
The session will be held on 1 December 2010 at
15:00-15:45 at Novotel Singapore Clarke Quay.
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