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International SOS and Control Risks has released
TravelTracker Mobile, an on-the-go enhancement to the companies’
TravelTracker service.
TravelTracker Mobile gives clients the
ability to view, locate and contact globally-mobile employees,
anywhere, anytime, from any one of more than 5,000 different types
of mobile devices.
“Our clients are responsible for
managing the health and safety of employees across the globe,
which means that they need to be aware and equipped to respond
immediately whenever a situation arises,” said Jan-Coos Geesink,
CEO of Travel Security Services, a joint venture between
International SOS and Control Risks. “TravelTracker Mobile
integrates seamlessly with the assistance services provided by our
medical, security and logistical experts – a feature that is
particularly important when we are helping clients manage global
crises.”
There is no additional
cost for the mobile-enabled version – it is offered as part of the
regular annual TravelTracker subscription.
“We pioneered
global travel tracking programs after 9/11, and since that time
our system has evolved to become the sophisticated offering that
TravelTracker is today,” said Tim Daniel, Group Executive Vice
President, International SOS. “With the release of TravelTracker Mobile, the information is now even easier to use.
We expect this enhancement to drive up the number of TravelTracker
users dramatically and result in even broader usage of the tool.”
TravelTracker Mobile supports more than 5,000 different
types of mobile devices, including the vast majority of those used
by business, such as the iPhone, BlackBerry and other smart
phones. The service does not require any downloads or special
set-ups; instead, users access the site by visiting the regular
TravelTracker web site address on their device’s web browser and
login using the same credentials they normally do.
Once
they have logged in, users are taken to a dashboard view that
gives them a global snapshot of their travellers, broken down into
the total number, those in locations with current medical or
security alerts, and those in high and extreme risk countries.
Users can also search for specific travellers by location, flight,
name, event and risk level. After searching, users can view
travellers’ itinerary and contact information, and get in touch
with them by email or, if they have opted in, SMS text message.
“The ability to communicate quickly with large groups of
travellers is particularly valuable,” added Daniel. “When
communication networks are severely degraded due to a crisis, text
messaging is sometimes the only option for contacting affected
employees and finding out their status. With TravelTracker Mobile,
companies that employ this option can disseminate vital
information to all of their effected personnel with speed, clarity
and consistency.”
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