ASIA Travel Tips.com

Etihad Wins World's Best First Class, Best First Class Seat and Best First Class Onboard Catering

Search ASIA Travel Tips .com Send to Friend ASIA Travel Tips.com Latest Travel News Friday, 21 May 2010

Etihad Airways has the world’s best First Class product and service according to the results of the latest Skytrax survey of 200 airlines across the world.

The Abu Dhabi-based airline won three titles for its First Class at the Skytrax World Airline Awards, following a poll of almost 18 million global air travellers, from more than 100 countries. Etihad won the awards for:

• World's Best First Class;
• Best First Class Airline Seat; and
• Best First Class Onboard Catering

The Skytrax survey is conducted annually with the public poll taking into account all aspects of the air travel experience as well as the quality of customer service delivered by each airline’s staff.

 “We are exceptionally proud to have won these three awards for our new and innovative First Class product and service which is now recognised as the world’s best by the ultimate judges – air travellers,” said Peter Baumgartner, Etihad Airways’ Chief Commercial Officer. “In 2008 we introduced a new Business Class product and we won the Skytrax award for Best Business Class so it is hugely satisfying, 12 months later, to introduce our new First Class Suite and to win the awards for Best First Class, Best First Class Seat and Best first Class Onboard Service.”

Etihad unveiled its new First Class cabin suite in 2009. The cabin contains 12 individual suites, which have been designed to provide First Class customers with more privacy, greater comfort and increased storage.

Each private suite is accessed by its own sliding door and includes a personal wardrobe and mini bar, as well as 23 inch wide-screen LCD screen. Customers can use the innovative e-box system to view a wealth of on-demand television shows, movies and games.

The airline also launched its “Inspired Service” concept on the ground and in the air, which seeks to provide both its First Class customers with service individually tailored to their needs.

Etihad’s new First Class cabin interior was created by craftsmen from some of the world’s top designers, including luxury leather upholstered by world-renowned Poltrona Frau, which also provides interiors for Ferrari cars. Key features of the First Class cabin include:

• 82 inch long private suite with a 80.5 inches fully flat bed, with bed width of 29.75 inches
• Each suite with Arabic styled sliding privacy doors
• 23 inch personal TV/video screen, with in-flight entertainment system that allows customers to pause, stop, fast-forward or rewind up to 600 hours of films, TV and radio programmes, and play games
• Personal mini bar
• Illuminated wardrobe with a personal mirror
• In-seat massager, lumbar support and adjustable headrest
• Spacious compartment areas where customers can stow their belongings
• Poltrona Frau leather upholstery
• Extra large (24 inches by 25 inches) wood finished meal table
• In-seat power sockets for PCs, iPod connector, USB ports, Ethernet port and audio jack
• Luxury changing room with full length mirror, raised wash basin and leather fold-down seat
• Luxurious soft furnishings and designer amenity kit

In the air, Etihad Airways long and ultra long haul flights feature a Food and Beverage Manager. Many of these managers are from five-star hospitality backgrounds, and are responsible for championing the quality, presentation and delivery of food and beverages on board to ensure consistent high standards.

On the ground, First Class customers flying from Etihad’s home base at Abu Dhabi airport can take advantage of a dedicated concierge service, which ensures that their complimentary limousine service is met kerb-side and they are then escorted quickly inside to the airline’s dedicated premium check-in zone.

The airline has also opened dedicated First and Business class lounges at both Terminal 1 and Terminal 3 at Abu Dhabi airport, where customers can enjoy a range of services including all-day fine dining, boardroom–style meeting facilities, Six Senses Spa treatments and a champagne bar.

See other recent news regarding: Airlines, Airports, Awards, Flights, Codeshare, Lounges, First Class, Business Class, MICE, GDS, Rewards, Miles, Hotels, Apartments, Promotions, Spas, New Hotels, Traffic, Visitor Arrivals, Cruises, Free Deals, Videos, Etihad Airways, Abu Dhabi, Skytrax, Awards

Subscribe to our Latest Travel News Daily Email Free of Charge by simply entering your email address to the right. You can also stay updated with our RSS Feed Free Travel News RSS Feed and even add the travel news to your website. Have questions? Please read our travel news FAQ.
     
Exclusive HD video interview with Mr. Fumihiro Sakakibara, General Manager - Japan, Macao Government Tourism Office. Aviation industry update from the Group CEO of AirAsia, Mr. Tony Fernandes, and Gary Chapman, Emirates' President Group Services and dnata. Exclusive HD video interview with Mr. John R. Rolfs, General Manager of The Ritz-Carlton, Tokyo and Vice President Japan & Korea. In this interview, filmed in a luxurious suite at The Ritz-Carlton, Tokyo on Sunday, 24 September 2017, we ask Mr. Rolfs to tell us more about the property.
Macao Tourism Update Aviation: AirAsia and Emirates The Ritz-Carlton, Tokyo
What exactly is going to happen to The Dusit Thani Bangkok hotel, when will it close, what about the staff, when will the new Dusit Thani Bangkok open and what will it be like? In this exclusive HD video interview with Ms. Sukanya Janchoo, General Manager of The Dusit Thani Bangkok, Steven Howard of TravelNewsAsia.com asks Khun Sukanya about the hotel, its markets, RevPAR and these major changes. Travelodge Hotels Asia’s Brands and Expansion Plans - Exclusive HD Video Interview with Stephen Burt, Chairman. Exclusive HD video interview with Alejandro Bernabe, Group Director of Avani Hotels and Resorts. We talk about Avani Hotels' future plans and what exciting new developments are in the pipeline. You will also learn that Avani is about to announce a new sub brand, is currently building its first resort with private pool villas and what the group's position is on new technology.
Dusit Thani Bangkok Travelodge Hotels Asia Avani Hotels & Resorts
Jonathan Wigley, CEO of Travelodge Thailand, outlines expansion plans in HD Video Interview. Exclusive HD video interview with Myanmar's Minister of Tourism and Hotels, H.E. U Ohn Maung, about the status of tourism in the beautiful and mystical country of Myanmar (formerly known as Burma). Birth of a Luxury Thai Hotel Brand - HD Video Interview with Christopher E. Stafford, Chief Operating Officer of the newly formed 137 Pillars Hotels & Resorts.
CEO of Travelodge Thailand Myanmar Tourism Update Birth of Luxury Thai Hotel Brand
This HD video tour of Thai AirAsia X's brand new 337-seat Airbus A330-300 aircraft was filmed at Don Mueang Airport in Bangkok, Thailand on 14 May 2014  Exclusive HD video interview with Jaime J. Bautista, President & Chief Operating Officer (COO) of Philippine Airlines (PAL) HD video of the interior and exterior of a Thai Vietjet Airbus A320-200.
Thai AirAsia X A330-300 PAL President & COO Thai Vietjet A320-200
Inside Qatar Airways Boeing 787-8 Dreamliner - HD Video It takes 800 workers between 65 and 80 days to assemble, install, test, paint, furnish and deliver an Emirates Airbus A380. Showers, Bars, Lounge - The Emirates Airbus A380 Has Them All - HD Video Tour Thai Airways International Takes Delivery of Brand New Boeing 777-300ER
Qatar Airways B787 Emirates A380 Thai Airways B777-300ER
Latest Travel News
Advertising
Advertising
Copyright © 1997-2017 ASIATravelTips.com/TravelNewsAsia.com