Executive Appointments @ Crystal Cruises

Following a restructuring uniting Crystal Cruises’ Hotel and Marine Operations departments, Crystal has made the following changes to the luxury line’s operations management team.

Cruise and Coast Guard veteran Greg MacGarva has joined Crystal as vice president, marine operations, while Crystal’s long time director of land programs, John Stoll has been promoted to vice president, land and port operations.

Gregg MacGarva joins Crystal with 12 years experience in the cruise industry, including marine operations, procurement and logistic tenures at Holland America Line and engineering and purchasing positions at Cruise West. Prior to the cruise industry, MacGarva served 22 years with the U.S. Coast Guard, including multiple deployments to Europe, the Caribbean, Arctic and Antarctica as chief engineer and director of engineering. In his new role with Crystal, he oversees the newly merged marine and land departments.

John Stoll joined Crystal in 2003 as director of land programs after more than two decades in the cruise industry (including stints at Silversea, Princess and RCCL) and 10 years with Delta Air Lines. Since then, he’s spearheaded successful efforts to introduce numerous industry-first Crystal Adventures ashore, as well as thousands of thrilling, cultural, culinary and environmentally focused shoreside experiences. In his expanded role, he adds port operations to his department responsibilities.

Also, as part of a sales restructuring plan, Crystal Cruises has made the following changed to its sales department:

- Person Garcia, national director of business development and group sales will take on the additional role of director of sales, western region. Garcia has been with Crystal since 2003, initially serving the Los Angeles area as district sales manager;

- Debbie Doty becomes district sales manager for the greater San Fernando Valley, Ventura County, Santa Barbara County, Kern County, Glendale/Pasadena, and Bakersfield. Since 2003, Doty has served as manager, sales administration and incentive sales;

- Hedwige Roessler becomes manager, sales administration and incentive sales. Roessler joined Crystal in 2004, and most recently served as manager, national accounts; and

- Rachel Woodward becomes manager, national accounts. Woodward comes to the position from Crystal’s marketing department, which she joined in 2005.

“We are proud to build on what is already a strong sales team with veterans who have the knowledge of Crystal’s attention to detail and the Six-Star attitude to support Crystal’s long term vision – to be the best in the luxury service business,” said Eric Graves, Crystal Cruises’ vice president, field sales. “In their new roles, they will be able to further serve as indispensable resources for our valued travel agent partners.”

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