Libra OnDemand, a provider of cloud-based
hospitality applications designed to drive sales and increase
revenues for hotel organizations, has appointed John Figueroa as
its newest Customer Success Manager and Darrin Whipple, who
assumes the role of Account Executive.
John Figueroa will be responsible for helping
clients get the most out of the system’s comprehensive suite of
applications. While Libra OnDemand is relatively
user-friendly, the sheer breadth of its capabilities sometimes
requires a knowledgeable expert like Figueroa to help users
navigate the technology and maximize its potential. Figueroa has
extensive experience with Libra OnDemand’s backbone platform having used it in his most recent position as
Technology Relationship Manager for Universal Orlando Resort.
Also joining Libra OnDemand is Darrin Whipple
who makes it a point
to provide seamless customer service from initial trial and demo
to proposal and agreement preparation through implementation to
long-term support. Whipple comes to Libra OnDemand most recently
from Hilton Worldwide, where he worked as Director of Rooms and
Guest Services at Doubletree Guest Suites in Lake Buena Vista,
Florida. Whipple also has extensive experience and training from
his time employed at the Walt Disney World Resort.
Whipple and Figueroa are based at Libra OnDemand’s headquarters in
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