ARINC has developed and tested a software
solution to allow live credit card authorization for passenger
transactions on airline flights.
The company, and its partner Cathay Pacific,
recently completed a successful trial of the Live CCA technology
that began in March.
“We had excellent results from our initial
airline testing,” said Mike DiGeorge, Senior Director, Aviation
Solutions, ARINC EMEA. “This achievement is a world first, and a
major step in meeting today’s demand for increasingly
sophisticated passenger amenities.”
Live CCA is seen as a
key application that could help airlines manage the problem of bad
credit card debt. It can also provide the potential for ancillary
revenue through additional sales streams of destination-based
products and greater sales of high-end duty free goods.
ARINC worked closely with Cathay Pacific and its Duty Free
point-of-sale (POS) provider to develop the necessary software,
which is incorporated in the POS device and the aircraft server.
In use, passenger credit card transactions entered on the POS
device are encrypted and sent via Iridium satellite to the ARINC
ground network, and then to the airline’s own network which
interfaces with the credit card clearing house. Reply information
from the clearing house is sent back to the aircraft, and the
cabin crew is made aware of any unsuccessful authorization
Although the solution just tested was developed
specifically to expedite duty-free purchases on Cathay Pacific
flights, the principles and supporting technology may be
generalized for other types of on-board sales, and for use by
ARINC is currently working to expand the communication
protocols available to include Inmarsat SATCOM (both Classic and SwiftBroadband). The
company is also working to ensure the Live
CCA solution will function with multiple POS devices, and is investigating the optimum hardware approach to ensure Live CCA can
be made available to all airlines with a need for it.
See other recent news regarding: