Manfred Ursprunger has been appointed as
Executive Vice President Fleet Operations at Costa Crociere,
effective 1 November 2010. The new position will report directly
to the President, G. Onorato.
As Executive VP Fleet Operations he
will supervise the Technical Operations and the Cruise Operations
Departments being responsible for all the technical, marine hotel
operations and guest services for the entire Costa Cruises fleet
composed of 14 ships in service plus 2 under constructions to be
delivered in 2011 and 2012.
His responsibility will be to
give a further development to technical innovations both for
new buildings and the existing ships; find new ways to confirm and
enhance Costa's sustainability commitment; look for product
innovation to maintain and reinforce the pioneering positioning of
the Costa brand and the high customer satisfaction rate (98%).
"I am glad to have Manfred onboard with Costa Crociere again,"
said Gianni Onorato, President of Costa Cruises. "I am sure that
his terrific experience will help Costa to be always on the edge
of the worldwide cruise industry for the upcoming years,
contributing to maintain and further developing our leading
position in Europe."
Mr. Ursprunger is a veteran in the
leisure and cruise industry and a senior executive with a solid
proven track record of successful leadership within diverse,
international organizations. He built up his background experience covering various management positions in the
hospitality industry for ten years. Then in the last two decades
he served as:
- Director hotel and food & beverage for Crystal
- VP hotel operations and services for Costa cruise
- SVP total guest satisfaction for Celebrity cruises inc.
- President and Ceo for Renaissance cruises inc
for Silversea cruises and Holland America line
- SVP operations
for Norwegian cruise line, Ncl America and orient line
for Nakheel hotels and leisure in Dubai.
married with two children, graduated from the Agricultural Business
School in Vienna Kagran Austria and attended Hotel Management
Apprentice Program in Tirol and Linz, Austria. He also attended
various programs in North America, UK and Austria, ranging from
Creativity and Innovation at Anderson UCLA to Leadership &
Management at J&W and International Business programs.
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