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WORLDHOTELS has added 23 environmental criteria to its
annual quality checks in order to encourage its affiliate hotels to
embrace a comprehensive set of ecological standards.
Eco-friendly criteria assessed include such
aspects as the use of energy-efficient light bulbs, organic
in-room bath amenities and double-glazing. Further stipulations
range from towel and linen re-use programmes to the use of organic
cleaning products and recycling bins to serving organic and
locally grown food products.
The yearly quality tests measure the performance
of all WORLDHOTELS properties and are conducted by IFH AG, a
renowned consulting company specialising in independent
evaluations and the benchmarking of hotels’ quality performances
worldwide. Anonymous “mystery shoppers” evaluate each property in
up to 1,700 different categories on behalf of WORLDHOTELS and its
“Performing Excellence Program”.
In addition to ecological standards,
they also thoroughly assess every detail from room
furnishings and bathroom fittings to restaurant quality
and spa amenities, as well as the staff’s service and
personal skills.
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