Air China and Shanghai Airlines have become the latest
member airlines to offer Star Alliance Upgrade Awards. United Airlines
has also resumed offering Star Alliance Upgrade Awards
to its FFP members.
The Star Alliance Upgrade awards are an unique
redemption option which enables customers to redeem miles or
points from their Frequent Flyer Programme (FFP) accounts for
one-class upgrades on scheduled flights operated by the
participating Star Alliance member carriers.
With immediate effect, travellers enrolled in
PhoenixMiles (Air China), Crane Club (Shanghai Airlines) or
Mileage Plus (United) can exchange their collected miles for a
Star Alliance Upgrade Award.
With this award, a confirmed and
ticketed booking can be upgraded prior to travel for a higher
class of travel, through the existing FFP redemption channels [in
general, either through calling reservations or visiting a website
(depending on carrier’s offer)]. The upgrade is processed
electronically, eliminating the need to issue paper certificates.
Upgrades are permitted for one class of travel, either from
Economy Class to Business Class or from Business Class to First
Additionally, on Air China, Shanghai Airlines and United
flights offering First and Economy Class only, upgrades from
Economy to First are possible. As with most FFP redemption
products, capacity restrictions apply and upgrades from certain
types of fares are not possible.
China and Shanghai Airlines now participating in Star Alliance
Upgrade Awards, all seven Star Alliance member airlines based in
Asia and the South Pacific now offer this product, with more
carriers set to join in the near future.
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