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Japan Airlines enhances Inflight Business Class Meal Service

Travel News Asia Latest Travel News Podcasts Friday, 6 March 2009

Japan Airlines has improved its in-flight meal service featured on USA routes, to its flights to London, Paris, Frankfurt, and Amsterdam.

Passengers traveling on JAL's Executive Class Seasons - the airline's international business class - on these routes, can look forward to being pampered with a wider array of dishes to select from for their in-flight meal, and by the heightened level of personalized service.

Passengers are presented with a choice of Japanese or Western full-course menus for their first meal onboard. The Japanese menu, produced in collaboration with Kyoto cuisine Mebaekai, incorporates the seasonally-changing flavors of the haute cuisine of Japan.

Only the freshest seasonal ingredients are used to artfully craft a course of small dishes that have been steamed, simmered or grilled. The first course will consists of 8 small dishes instead of the current 3, and to create an atmosphere of the coming spring season, passengers will be treated to delicacies like "sashimi"-style bream, baby sardines with Japanese pepper and butterbur sprouts which will be complemented with a glass of Japanese sake or shochu. Moving on to the main dish, or Daimono, passengers can now choose between fish or meat to go with freshly-cooked rice on board.

JAL's western menu is created by some of the top chefs from the Association des Disciples d'Auguste Escoffier du Japon. Passengers can enjoy the delectable hors d'oevres and following that, select between 2 entres that will be stylishly arranged on the plate by cabin attendants in the kitchen.

For their second meal, passengers have the freedom to choose when they wish to be served and will be spoiled for choice with a selection of over 10 different Japanese and Western style dishes.

To increase the level of customer care cabin attendants are now assigned to specific areas in the cabin so that they can attend to the needs of the same passengers from take-off to landing. This increases the contact and deepens the bond between the cabin attendants and passengers, adding an intimate and personal touch to the overall in-flight experience.

JAL has also removed the use of serving carts when serving meals in its executive class, to create a more spacious and quiet environment. Each meal is served individually, just the way customers can expect to be served in a restaurant.

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