Continental Airlines is to move its Tokyo
operations to the South Wing of Terminal 1 at Narita International
Airport, effective 1 November 2009, with flights departing and
arriving at the terminal’s south gates and the check-in counter
relocating to the South Wing main lobby.
The relocation will enable customers to connect
seamlessly at Narita between Continental’s five daily transpacific
and Micronesia flights and United Airlines’ 11 daily transpacific and
intra-Asia flights departing from Tokyo.
In addition, when
Continental joins Star Alliance at the end of October, the
relocation will facilitate connections with ANA and other Star
Alliance member airlines, including Air China, Asiana Airlines,
Singapore Airlines and THAI, all of which operate from the South
Wing of Terminal 1. Star Alliance airlines offer a total of 77
daily departures from Narita.
in Tokyo will receive the same airport services currently offered
for all of Continental’s long-haul international flights including
designated OnePass Elite and BusinessFirst check-in and priority
baggage handling and BusinessFirst concierge service.
Continental Presidents Club members and BusinessFirst
customers will have access to United’s Red Carpet Club located in
Airside Satellite 3, as well as to two lounges operated by ANA.
“This move will occur right after we join
Star Alliance and will give our customers better connections to
more destinations throughout Asia with United and other Star
Alliance member airlines,” said Mark Erwin, Continental’s senior
vice president of corporate development and alliances.
Mark Schwab, United’s senior vice
president of alliances, international and regulatory
affairs, added, “Continental’s move to the South Wing of
Terminal 1 at Narita will give United’s customers in
Asia additional options for travel throughout Asia and
Micronesia, and more convenient service to New York,
Houston, the southern U.S. and Latin America.”
Continental’s move in Tokyo
follows a similar aligning of customer service and ground
operations at Beijing International Airport and Shanghai’s Pudong
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