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On 6 February 2009 (Friday), Jetstar Asia will undergo
its biggest reservation system replacement in the airline’s four year
history.
The system replacement, which took more than 12
months of planning, is a step-change in system functionality
designed to accommodate Jetstar, Jetstar Asia/Valuair and Jetstar
Pacific’s expanding network in Australia and Asia.
Replacing the system will require Jetstar Asia’s
entire reservation systems to close from 2.00pm (Singapore time)
on 6 February 2009 (Friday). The full transition is expected to be
completed by the morning of 9 February 2009 (Monday).
During the
reservation system replacement, Jetstar Asia’s customers will not
be able to make any reservation bookings or amendments with the
Jetstar Asia’s telephone reservation centre and at Jetstar.com.
Passengers travelling on Jetstar Asia during the
transition should not be affected unless they require changes to
be made to their flight bookings during this time.
Jetstar Asia’s check-in counters will continue
to open as usual 2 hours before flight departure. Passengers are
strongly advised to check-in 2 hours before their flight.
Passengers making new bookings or changes to
their flights during the transition period should call their local
call centers for further assistance.
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