Air Canada customers can now buy tickets on
domestic and transborder flights in the knowledge they are paying
the lowest available price that day under the airline's new Lowest
"Air Canada wants to give customers confidence
that they are getting the best deal of the day when they book a
flight with us. That is why we are introducing our Lowest Fare
Guarantee, a unique initiative in the Canadian marketplace that
not only ensures customers get the lowest price available but also
provides a $50 travel credit for their next trip should they find
a lower fare in the same fare brand and on the same flight within
24 hours of their purchase. This easy to understand and
transparent program is a first in the Canadian airline industry
that will make Air Canada the first and last stop for anyone
seeking the best possible airfare," said Ben Smith, Executive
Vice-President and Chief Commercial Officer at Air Canada.
Highlights of how Air Canada's Lowest Fare Guarantee
- It is available to all consumers and travel
agencies who purchase their tickets for Air Canada or Jazz flights through the Canadian edition of aircanada.com.
within 24 hours of purchase, the customer finds a cheaper fare on
another Canadian online travel retailer for the same flight,
itinerary and fare brand, then Air Canada will provide a travel
credit for $50, plus the difference between the fares, which
can be applied towards future travel.
Air Canada's policy of
allowing customers to cancel flights and receive a full refund
within 24 hours of booking remains in effect.
and travel agencies who find a lower fare can easily notify Air
Canada online and are not required to buy the lower fare.
The program covers all travel wholly within Canada or between
Canada and the U.S. on flights marketed and operated by Air
Canada or Jazz. It is available for all published retail fares
sold in Canada by any Canadian online retail distribution
channel that is an accredited vendor of Air Canada.
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