Guests at the Crowne Plaza Changi Airport in Singapore
now get an added bonus when they stay at the 320-room city-style resort.
Guests can now literally ‘check in’ as
they ‘check out’: check into Singapore Airlines or SilkAir flights
from a dedicated counter in the lobby of the hotel, at the same
time as they check out of their rooms.
The unique new service is operated by Singapore
Airport Terminal Services Ltd (SATS) personnel, who take care of
check–in baggage and issue boarding passes.
And it complements another of Crowne Plaza
Changi Airport’s unique services in which hotel staff meet and
greet guests airside as they leave the airbridge, as they arrive
in Singapore and assist them through immigration, luggage
collection and the short walk to reception and check-in.
“While our meet-and-greet service means that our
guests are checked in and relaxing in their rooms while other
airline passengers are still in the taxi queue or en route to
downtown accommodation, our new airline check-in facility gives
guests yet another unique advantage: no heavy luggage and no
airport check-in queues. Just a stroll to the departure gate,”
said Crowne Plaza Changi Airport’s General Manager, Mark Winterton.
“The CAAS was instrumental in helping us with
this initiative, an integral part of an ongoing programme to keep
on providing our guests with breakthrough services,” he added.
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