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Abacus has launched an enhanced version of its
popular booking solution Abacus Whizz, with new features now
available to over 15,000 travel agencies across Asia.
The new version reflects
the growing importance of alternative, non-air, revenue sources
for travel agents, said the Abacus’ Vice-President, Marketing Mr
Brett Henry.
“The upgrade makes it much easier for
travel agents to access the comprehensive hotel contents on Abacus
Whiz via a more user-friendly Graphic User Interface (GUI) and
they are now able to make direct download, email and view the most
updated travel insurance products without the need to go to a
separate application,” Mr Henry said.
Other new
functionality includes enhanced Electronic Ticket Passenger
Itinerary Receipt (ETPIR) capabilities and direct links to
eServices, an online portal for travel agents containing
useful content, 24/7 business services and Asia specific eCourses to meet agents’
different needs.
The
improved Abacus Whiz also integrates a wider range of travel
agency processes and improves overall productivity for the travel
agents, for example, by allowing both the retailer and wholesaler
to access the ETPIR and send multiple copies to the customer if
necessary.
With electronic tickets now able to
display the stopover city and elapsed time, the solution allows
agents to preview, edit and create itineraries over a wide range
of layout templates so as to create a differentiated experience
for their customers.
“In the current environment anything we
can do to help travel consultants boost productivity makes a
difference such as the improved e-ticket generation, great
short-cut keys and ultra-efficient report generation built into
Abacus Whiz. Agents will also appreciate the finger-tip access to
additional content such as hotels, insurance and car rentals that
can help them grow their revenue,” Mr Henry added.
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