Starwood has opened a dedicated hotel customer contact
centre in Guangzhou.
To celebrate the opening, the global hotel
company has launched a series of special deals in Mainland China.
By calling up the Starwood China Customer Contact Centre at
4008688688, guests can be entitled to an attractive ‘hot’ rate
from RMB288++ for their stay at any of Starwood Hotels in Mainland
China across six celebrated brands: St. Regis, Le Meridien,
Westin, Sheraton, Four Points by Sheraton and aloft.
“We are thrilled with the opening of
this dedicated Starwood Customer Contact Centre in China,” said
Qian Jin, Senior Vice President of Operations, China & Taiwan,
Starwood Hotels & Resorts. “The opening of a dedicated hotel
customer contact centre here in China is testimony to the level of
commitment by Starwood Hotels & Resorts to the importance and
great potential of this region. With 47 hotels currently operating
in Greater China and over 60 hotels under construction to date,
with more to be signed, this Customer Contact Centre will play an
important role in helping us connect with our customers and
offering them quality customer care.”
By 2020, China is predicted to generate more
than 100 million outbound trips a year, making it one of the
largest origins of outbound travel in the world.
currently home to the largest number of Starwood hotels outside of
North America, and has the largest pipeline of new hotels outside
of the United States. We are thrilled to be able to offer an
unprecedented level of service and support to one of the world’s
fastest growing regions, and firmly believe this will play a
critical role in the growth of the region,” said Patricia Neo,
Senior Director for Asia Pacific, Customer Contact Centres,
Starwood Hotels & Resorts.
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