Pan Pacific is to take over the management of
the Sofitel Plaza Xiamen in August 2009. The hotel, to become the
Pan Pacific Xiamen, will undergo a series of enhancements to
deliver the level of service and quality synonymous with the Pan
"We are very excited about the opening of the
Pan Pacific Xiamen as that will allow us to bring the Pan Pacific
experience to more guests in China," said Mr A. Patrick Imbardelli,
President and CEO, Pan Pacific Hotels Group. "Keeping pace with
the tremendous progress of the city, the newly improved Pan
Pacific Xiamen will redefine service standards for the local
With the new Pan Pacific Xiamen, guests can expect an enhanced
overall experience, starting from the booking process, through to their arrival
and stay at the hotel.
Guests will now be able to make their
reservations via Pan Pacific's proprietary reservations
and distribution platform, PANTHER. The reservations
allow travellers to book via GDS, online channels, as well as Pan
Pacific's toll-free voice reservation centres globally.
Other plans for refurbishment of the hotel include:
Arrival and Lobby: Featuring extensive landscaping, the
refurbished lobby will greet guests with an enhanced arrival
experience. The facelift, which includes the hotel lobby and
elevators, will reveal a new look.
- Rooms and Suites: Guests will be
greeted with improved features in their rooms. These include
upgrades to in-room audio-visual equipment such as new flat
screen televisions, dual language controls and i-Pod docking
stations. Travellers will also notice improved task
lighting, ergonomically-designed desks and chairs, as well as a
- Pacific Club: The hotel will also
feature Pan Pacific's exclusive, premier executive club, the
Pacific Club, on levels 20 through 29. Pacific Club guests
will enjoy more personalized service, with round-the-clock butler service and access to the
new and expanded Pacific Club Lounge serving breakfast.
Additionally, guests will have access to business amenities,
including fully-equipped meeting rooms and comprehensive
- Restaurants and Bars: The Pan
Pacific Xiamen will feature Pan Pacific's
Cantonese restaurant, Hai Tien Lo, as well as a refurbished
tea and coffee lounge in the hotel lobby.
Centre: The Fitness Centre will be outfitted with new
equipment for an improved workout, enhanced with new audio-visual equipment and other amenities for a holistic experience.
Renovations and upgrades to the Pan Pacific Xiamen are
expected to be completed in early August.
Pan Pacific is also scheduled to open the
Pan Pacific Tianjin in 2011.
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