Starwood has grand opened its Customer Contact
Center in Guangzhou, China. In celebration, Starwood has launched
a “One Million Starpoints Up for Grabs” promotion for all Starwood
Preferred Guest members in Mainland China.
By calling the Starwood China Customer
Contact Centre at 4008688688 from July 1 until July 10, 2009 to
book a night or a stay at any of Starwood Hotels in China by
August 31, guests will stand a chance to win 20,000 Starpoints.
There will be five winners per day for ten days.
“Starwood Hotels & Resorts continues to remain bullish on our long
term growth opportunities in markets around the world. Today,
China has the largest pipeline of new Starwood hotels outside of
North America and continues to be a key growth engine for
Starwood. There is tremendous potential for us in both domestic
and international travel,” said Michael English, Vice president,
Customer Contact Centers & Electronics Distribution of Starwood
Hotels & Resorts Worldwide. “Therefore, it is timely that we set
up a Customer Contact Center in China not only to provide our
hotels here with improved support but to better position ourselves
to take good care of the needs of our customers and build up deep
loyal relationship with them as well.”
Starwood Hotels & Resorts currently has
eight Customer Contact Centres globally, four in
North America, one in Europe and three in Asia Pacific including
Guangzhou, Singapore and Tokyo.
Starwood is on track to double
its footprint in China by 2011 with over 60 hotels in the
pipeline. This year, the company will open more than 10 hotels throughout China, including Le Meridien Xiamen, The Westin Shenzhen Nanshan, Sheraton Jiangyin
Hotel, Sheraton Shunde Hotel and Four Points by Sheraton
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